Retail Withdrawal Portal
Art. 13 — 14-Day Right of Withdrawal & Refund Tracking
MiCA Compliance Note
- Art. 13(1): Retail holders buying from the offeror (or a CASP placing for it) may withdraw within 14 calendar days from the date of their agreement to purchase.
- Art. 13(2): All payments, including charges, must be reimbursed no later than 14 days from the date the offeror is informed of the withdrawal decision.
- Art. 13(1): No reasons required and no fees or costs. Refund includes the full amount + all charges paid by the purchaser.
- Art. 13(4)–(5): Right does NOT apply once the crypto-assets were admitted to trading before purchase, nor after the end of a time-limited subscription period. It is reserved to retail holders.
This POC calculates all 14-day deadlines in calendar days (inclusive) and tracks refund status through the second 14-day window.
Purchase History
Click a purchase to view eligibility and initiate withdrawal
Refund Tracker
No active refunds. Initiate a withdrawal from the purchase history to begin tracking.
❌ What This POC Does Not Implement
- Real payment processing — Refunds are not actually issued to bank accounts. The POC tracks deadlines only.
- NCA notification — No automated reporting to competent authorities (NCAs) of withdrawal requests.
- AML/KYC verification — Does not verify purchaser identity or sanctions screening required by other MiCA articles.
- Digital wallet integration — Does not connect to real blockchain or crypto wallets.
- Multi-language compliance — Only demonstrates English. MiCA requires offering documents in official language(s) of home Member State.
- Audit & compliance logging — Does not maintain immutable records of withdrawal requests.